Executive Search: What's in the Attic is Definitely Material
July 3, 2008
Companies are also treasure troves of information that have a bearing on the likelihood of good hiring decisions. There is the coffee table stuff, the facts, the figures, the storybook corporate culture, the participative leadership and the grand vision that companies lay out come hiring time. And then there is the stuff that’s hidden or forgotten in the attic, the idiosyncrasies, the peccadilloes, the little imperfections of every organization, that really determine who will fit or fail in a given job. As a headhunter held accountable for finding candidates who will fit, I know all too well that these latter bits of info are material to my success. I also know that many companies cannot understand why any candidate looking to buy a beautiful, fluffed-up organizational house would care about what’s in the attic.
To give an example, founder-managed companies consistently fail to disclose the presence of family members among the employee population. They simply do not consider it material. We once did a search for a company looking for a Vice-President of Sales. I remember the founder expressing dismay at the incompetence of the previous two incumbents and grilling us on our ability to distinguish competent from charlatan sales candidates. Upon being awarded the search we began contacting potential candidates only to be greeted by laughter when we mentioned the name of our client. Keen observers that we are, we know that hysterical laughter does not bode well, so we probed only to find that the founder’s wife was a sales representative in the organization. As one candidate said, ‘good luck finding someone who wants to touch those dynamics’. When we asked the CEO about this, he thoughtfully responded, ‘So what? She is very good at what she does’. Though we did not think it appropriate to ask exactly what she did, it was clear that the CEO did not consider this detail material to why previous incumbents had failed nor did he believe it played a role in the personality traits of candidates best able to deal with it.
Time after time we learn of daughters, sons, brothers, nephews and childhood friends sprinkled throughout private companies with varying impact on firm dynamics. And while these veritable untouchables motor along doing whatever they do, we are asked to find executives who will calm their substantial wake. The options rarely include taking the keys away to the Sea-Doo.
In the world of hiring, just as a company would like to know that the candidate they are interviewing suffers from debilitating headaches, so candidates would like to know that the CEO, or worse junior, is known for giving them. Somewhere out there is a company made for that candidate and a candidate who will thrive in that organization. Any information that helps put those together is material.